Now booking new IT projects · Blackpool, UK

Enterprise-grade IT.
Without the enterprise headcount.

Catzen is a Blackpool-based managed IT provider helping UK businesses stay online, secure, and productive — with a team that actually answers the phone.

// 15-minute response. Fixed monthly pricing. No jargon.

portal.catzenlimited.uk/dashboard
Client portal
  • Overview
  • Security
  • Devices
  • Cloud
  • Tickets
  • Reports
Uptime · 30 days
99.98%
Threats blocked
1,247
Open tickets
2ok
System health · 7 days All systems OK
Endpoint protection · 42 devicesActive
Microsoft 365 backupRunning
Phishing simulation · Q4Scheduled

// Trusted by businesses across Lancashire and the North West

Blackpool Borough Fylde Precision Coastal Legal Lancashire Foods Seaside Dental Northgate Housing
What we do

Everything IT. One phone number.

From helpdesk to cybersecurity, cloud migrations to strategic IT planning — Catzen covers the whole IT function so you don't have to.

Managed IT support

Unlimited helpdesk, proactive monitoring, and on-site support when you need it. 15-minute response times during business hours.

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Cybersecurity

Multi-layered protection: endpoint, email, firewall, awareness training, and incident response. Cyber Essentials certified.

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Cloud services

Microsoft 365, Azure, backup, and migration. Move to the cloud properly — not just click "next" and hope for the best.

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Network & infrastructure

Design, install, and support for wired and wireless networks, firewalls, and on-premise servers. Cabling, racks, Wi-Fi surveys.

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Device management

Procurement, setup, patching, and lifecycle management for laptops, desktops, tablets, and mobile devices across your team.

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IT strategy & vCIO

Quarterly business reviews, budget planning, and technology roadmaps — the strategic layer most MSPs skip.

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99.98%
Average uptime delivered
<15min
Support response time
180+
Devices managed
100%
Fixed-price contracts
Why Catzen

Big-provider capability. Local-provider attention.

Most managed IT providers are either too small to handle serious infrastructure, or too big to care about a 15-person firm. Catzen sits in the middle: senior engineers, real SLAs, and a team that knows your name.

  • Fixed monthly pricing

    One predictable invoice per user per month. No hourly billing, no surprise charges, no "that'll be extra" emails.

  • Senior engineers only

    No tier-1 script readers. Every ticket is handled by someone who can actually solve the problem.

  • Cyber Essentials certified

    We hold Cyber Essentials and Cyber Essentials Plus. Our own security standards are the ones we hold your business to.

  • On-site when it matters

    We're in Blackpool and cover Lancashire, Merseyside, and Greater Manchester. On-site visits included when remote support won't cut it.

<15min
Our average first-response time during business hours.
Measured across all client tickets in the last 12 months. Emergency response (P1 incidents) is faster — typically under 5 minutes.
How we onboard

From first call to fully managed in four steps.

No surprise migrations, no downtime, no drama. We plan the transition carefully so your team barely notices.

STEP 01

Discovery & audit

Free on-site or remote audit of your current IT. Documentation, risk register, and an honest view of what needs to change.

STEP 02

Proposal & pricing

A written proposal with fixed monthly pricing, onboarding timeline, and clear scope. No lock-in beyond 12 months.

STEP 03

Transition

We take over quietly — deploying our tools, documenting everything, and closing security gaps before cutting over.

STEP 04

Ongoing support

Helpdesk, monitoring, patching, strategy, and quarterly reviews. Your IT function, running smoothly in the background.

Industries we serve

Sector expertise, not just generic IT.

Different industries have different compliance, security, and workflow requirements. We know the difference.

Legal

Dental & Medical

Property

Manufacturing

Financial Services

Hospitality

Education

Retail & E-commerce

Client feedback

What it's like to work with us.

Free IT audit. No strings attached.

A 60-minute review of your current setup — security, backup, network, and devices. You'll get a written report and a clear priority list, whether you work with us or not.