Book a free 60-minute audit, or just send us a message. Either way, you'll hear from a real human — usually within one working day.
Prefer to skip the form? Reach us directly by email or phone. No call centres, no chatbots, no hold music.
Tell us a little about your business and what you're looking for. The more context, the better prepared we'll be for our first conversation.
A 60-minute video or on-site session where we review your current IT setup — devices, network, cloud, security, and backup. You'll get a written report afterwards with a clear priority list, and no obligation to proceed. It's a genuine audit, not a sales pitch.
Our plans start at £32 per user per month for small teams. Standard managed IT is £48 per user, and full-stack (with Cyber Essentials and incident response) is £68. The exact cost depends on user count, current setup, and any project work. All prices are fixed — no hourly billing.
For most SMEs, we can be fully up and running within 2–4 weeks. The first week is discovery and documentation. Week 2–3 is deploying our tools and closing any critical security gaps. Week 4 is cutover and staff introduction. Larger or more complex environments may take longer, but we'll always give a realistic timeline upfront.
Yes. We're based in Blackpool but support clients across the North West and can work remotely anywhere in the UK. On-site visits are included for clients within roughly a 90-minute drive (Lancashire, Merseyside, Greater Manchester, parts of Cumbria and West Yorkshire). For clients further afield, we offer remote-first support with quarterly on-site visits.
We support Microsoft 365, Azure, and most major cloud platforms. On-premise: Windows Server, Hyper-V, and common NAS systems. Security: Sophos, Bitdefender, and Microsoft Defender. Line-of-business apps: Sage, Xero, QuickBooks, SOE, Dentally, EMIS, and most sector-specific systems. If you're unsure, ask — we've probably seen it.
For P1 (business-critical) incidents — server down, ransomware, whole-office outage — we target a 5-minute first response and start work immediately, regardless of time of day. P2 (urgent but not down) is 30 minutes. P3 (standard) is 4 business hours.
No lock-in beyond 12 months. Most managed IT contracts run on a rolling 12-month basis with 30 days' notice to cancel after the first year. We'd rather you stayed because the service is good, not because you're trapped.
Absolutely. Hybrid and fully-remote teams are increasingly the norm. We design cloud-first environments with proper identity management, endpoint protection, and secure access — so your people can work from anywhere without compromising security.
Our main number goes straight to a senior engineer during business hours. No menu options, no queue — just a person who can help.